Shipping policy
LET'S TALK SHIPPING
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The Honest Truth About Our Delivery
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We believe in being 100% transparent with you. Here's exactly how our shipping works.
⏰ How Long Will It Take?
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Short answer:
• 🇺🇸 USA: 7-15 business days
• 🌍 International: 9-18 business days
Long answer:
After you order, we need 1-3 days to process and pack your order (we're thorough!). Then your package ships from our warehouse in Asia.
Yes, Asia. Here's why...
🌏 Why Ship From Asia?
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We're going to be straight with you:
Our warehouse is in Asia because it allows us to offer you better prices.
By working directly with manufacturers and handling logistics ourselves, we cut out multiple middlemen. The savings? We pass them to you.
The trade-off: Shipping takes longer than Amazon Prime.
The benefit: You pay less for the same (or better) quality.
We think it's worth it. We hope you do too!
📦 What Happens After You Order
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Day 1: We get your order (exciting!)
Days 1-3: We pack it carefully
Day 3: It ships out
Days 4-18: It travels to you
Day 7-18: It arrives! 🎉
🔍 Can I Track My Order?
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Yes! As soon as your package ships, you'll get:
• 📧 An email with your tracking number
• 🔗 A link to track your package
• 📱 Updates as it moves
❓ What If It's Delayed?
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Sometimes packages get held up by:
• Customs (they're thorough too)
• Weather (we can't control Mother Nature)
• Carrier delays (they're only human)
If your order seems stuck, email us. We'll investigate and get you answers.
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Still Have Questions?
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We're real people who actually read and respond to emails!
Follow us:
Facebook: https://facebook.com/kathymejia
Instagram: https://instagram.com/kathymejia
Twitter: https://twitter.com/kathymejia
Thanks for understanding our shipping process. We promise the wait is worth it!
— The KATHY MEJIA Team